Work Experience

CLS Group — Head of Web Platforms and Internal Business Systems

April 2017 – Present · Greater New York City Area

CLS Group settles over USD 7.0 trillion in payments daily across 18 major currencies. Its centralized CLSSettlement service is the global standard for mitigating settlement risk (Herstatt risk) in the foreign exchange (FX) market. A systemically important financial market utility, CLS uses a multilateral netting approach that shrinks funding requirements by over 96%. Owned by 70+ major global banks and regulated by 23 central banks including the US Federal Reserve.

  • Lead a global team across development and cloud migration; own portfolio planning, budgets, and technology strategy
  • Partner with product managers on product roadmaps and lead technical discussions with external parties integrating with CLS systems
  • CLSDirect (internet-facing platform): Client portal and API gateway serving 200+ corporate clients and ~1,100 active users, handling millions of API requests/month, and hosting 8+ products (market data, trade monitoring, reporting, fund management)
  • Settlement & Netting web platforms: Two SWIFT Browse-based platforms enabling member banks and internal operations to manage trades, positions, settlement projections, and account balances
  • Internal business systems: 15+ applications serving operations, compliance, risk, and liquidity modeling teams
  • Platforms and systems hosted across on-premises data centers and AWS
  • Led delivery of LedgerConnect — a DLT-based app store POC with participation from 9 major global banks and multiple fintech application providers
  • AI Lab: Establishing a secure AI sandbox to accelerate software development and enterprise AI adoption; built on a staged due diligence framework with zero data retention controls, enabling rapid experimentation with agentic AI tools without production-level constraints

Bank of America — Sr. Vice President

June 2012 – March 2017 · New York, NY

Led development and business/operations support teams responsible for online banking platforms supporting 35+ million retail customers.

  • Experience Management Platform — Enabled business users to create, update, and deploy web pages and content in a live environment with approval workflows and Spanish localization. The runtime component efficiently rendered pages and handled millions of customer requests daily.
  • Marketing Content Management Platform — Centralized repository of all marketing content ensuring consistency across channels. Managed configuration for credit card campaigns, customer-level offers, sign-in/out splashes, and targeted ads. Leveraged by web and mobile apps, with mobile integration supporting Apple Pay and Google Pay.
  • API Gateway — Authenticated, authorized, created, published, and monitored APIs at scale. All mobile apps and vendor integrations used the gateway, supporting millions of interactions daily.

Citigroup — Sr. Vice President

May 2010 – June 2012 · New York, NY

Citigroup is one of the world’s largest global banks, serving institutional and retail clients across 160+ countries. Led development, architecture, and operational support teams.

  • Corporate Action Platform — Automated and transformed manually intensive operational processes. Received corporate actions from DTCC and agents, consolidated positions and trades in real-time, calculated entitled positions, and enabled institutional clients to manage events and elections online.
  • CitiVelocity.com — Investment banking portal providing a single point of entry for all of Citi’s clients, using a federated approach to content generation where each application retained its own development and operations team.

Barclays Capital — Vice President

March 2007 – May 2010 · New York, NY

Led development, architecture, and operational support teams.

  • Trade Fail Management System — Consolidated real-time repository of trade data, settlement and fail status captured from back-office systems. Used by operations globally to manage settlement fails for equities, fixed income, and listed options.
  • Trade Confirmation System — Real-time trade confirmation and reporting platform serving Equities, Fixed Income, Prime Services, and Wealth businesses. Confirmations delivered via email, Oasys Global Direct, and Swift.

Early Career — Senior Developer & Consultant

2000 – 2007

Senior developer and consultant at Citibank, Deutsche Bank, Lehman Brothers, and Credit Suisse, building capital markets systems in Java, web technologies, messaging middleware, and relational databases.

Ismaili Professional Network — Volunteer

2017 – 2022 · Platform Development & Architecture

In a volunteer capacity, help develop and architect the platform for Ismaili Professional Network (IPNOnline.net) — a global community of ~15,000 professionals focused on career advancement, personal enrichment, and community service. The platform facilitates creating various alliances (Entrepreneurship, Finance, Technology, Education, Media, Legal) and enables members to search for and collaborate with professionals across disciplines.